FAQ’s

How big are the jars and test tubes?

 

*What’s the Minimum order?

Twenty four.

*How long will they take?

Lead time is normally two-three weeks, however quicker turnaround might be possible, just ask :) 

*When should I order?

It’s a great idea to go ahead and order ASAP, let me design the sticker and have the jars ready to fill and then I can courier them to you 4 weeks before your actual date. That way they are fresh, but it’s one thing ticked off your list.

*Sticker or Tag?

It’s your choice! The tag will be printed in black on block coloured cardboard, normally white and tied with jute twine. Stickers are round or heart shaped and can include coloured artwork.

*What about the sticker or tag - I’m not sure I like any of the ones on the listing or I have my own artwork I’d like to use ?

Endless sticker and tag design options are available, many more than I can display  - message me with your artwork, ideas, colour scheme or brief and I can send you some more to choose from.  I will always send you the draft to approve before going to print. Message me to discuss and confirm. (additional information is on the designing your tag or sticker page)

*How much is postage?

Shipping starts at $20 within AUS, and goes up to between $20-$35 according to the quantity and weight (additional information is on the Shipping information page) - we use a courier service and it includes insurance on your items. PLEASE NOTE : if you are in a regional area, outside the normal courier delivery zones - please contact us directly prior to ordering to obtain a quote on delivery. 

UNFORTUNATELY HONEY IS NOT PERMITTED TO TRAVEL TO WESTERN AUSTRALIA DUE TO QUARANTINE RESTRICTIONS.  

*why the Wax Seal on the honey ?

The hard was seal is recommended to avoid Honey seeping through the cork and it looks cute :)

What if I need to cancel?  This is on a case by case basis - if I have ordered stock especially for you, you may need to pay cost on those items, but I’ll do my absolute best to work with you.